Privacy Policy

This Privacy Policy explains how Get Vaulted LLC collects, uses, shares, and protects personal information.

1. Information We Collect

We may collect:

• name, username, email, phone number, address, DOB;
• account, profile, and transaction information;
• listings, images, videos, messages, comments, reviews;
• payment and payout details;
• verification documents and tax information;
• device data, IP address, browser, logs, and usage analytics;
• information from processors, fraud tools, carriers, and vendors.

2. How We Use Information

We use information to:

• operate the platform;
• manage accounts and transactions;
• process payments, payouts, refunds, and disputes;
• verify identity and prevent fraud;
• moderate content and enforce policies;
• provide customer support;
• send service, transactional, and marketing messages where allowed;
• improve products, analytics, and security;
• comply with law and payment provider requirements.

3. Sharing Information

We may share information with:

• other users, when needed for marketplace activity;
• payment processors and financial institutions;
• hosting, storage, authentication, email, livestream, and analytics vendors;
• shipping carriers and fulfillment providers;
• fraud prevention and identity verification services;
• legal authorities, if required or permitted by law;
• business successors in a merger, acquisition, or sale.

4. Third-Party Providers

We use third-party providers such as Stripe, Netlify, Supabase, Resend, and AWS IVS for payment processing, hosting, backend services, storage, email delivery, and livestream infrastructure. These providers may process and store user data in the U.S. and other locations. Your use of the platform constitutes consent to such processing as reasonably necessary to provide the services.

5. Cookies and Tracking

We use cookies, pixels, SDKs, and similar technologies for login, preferences, analytics, security, fraud prevention, and platform performance.

6. Public Content

Content you post publicly or in livestreams, clips, reviews, or comments may be visible to others and may be copied or shared. Do not post information you want kept private.

7. AI Features

If we offer AI tools, we may process prompts, inputs, outputs, and related metadata to provide and improve those tools. AI outputs may be inaccurate and should be independently verified.

8. Retention

We retain information as long as needed for business, legal, tax, compliance, fraud prevention, and dispute purposes.

9. Security

We use reasonable safeguards, but no system is perfectly secure. You are responsible for protecting your account credentials and devices.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit certain processing. Contact support@shopgetvaulted.com to submit a request.

11. Children

The platform is not intended for children under 18. We do not knowingly collect information from children under 13.

12. Contact